FAQ

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  • Q: How soon can I get a reply after making an inquiry?

    We value every inquiry. We will respond within 12 hours upon receipt of your inquiry.

  • Q: Are you a factory or a trading company?

    We are a physical manufacturing factory integrating R&D, production and sales, and also an industry and trade integrated enterprise with independent import and export qualifications.

  • Q: What are your main products?

    We specialize in the R&D, production, sales and service of gas fluid valves, water supply valves, hardware accessories and other related products.

  • Q: What are the main application fields of your products?

    Our products are widely used in urban gas transmission, municipal water supply and drainage pipe networks, building HVAC and water supply/drainage, industrial fluid control, gas meter configuration, as well as pneumatic systems for instruments and meters.

  • Q: Do you support customized production?

    As a physical manufacturing factory, we can provide non-standard customization and processing according to drawings or samples for valves and accessories based on customers' requirements for dimensions, materials, connections, functions and installation scenarios, so as to meet the differentiated application needs of engineering projects and supporting equipment.

  • Q: Do you produce standard parts?

    We produce both standard parts and customized parts.

  • Q: What is your company's production capacity?

    As a source factory, we have standardized production workshops and mature production lines, with stable large-scale production capacity. We can mass-produce national standard general valves, accessories and non-standard customized products with guaranteed delivery time.

  • Q: How do you guarantee product quality?

    We implement full-process quality control over raw materials, production and finished products, with strict testing in accordance with national standards. Each product undergoes performance tests such as pressure resistance and sealing, and is only released after passing inspection to ensure stable and reliable quality.

  • Q: What are your payment terms?

    We mainly accept T/T (Telegraphic Transfer). For mass production orders, the standard payment process is as follows:
    Deposit: 30% of the contract value shall be paid upon signing the contract, and production will then be arranged.
    Balance Payment: We will provide photos and weight details of the goods before shipment. You settle the remaining 70% balance; upon receipt of the balance, we will immediately send you customs clearance documents such as a copy of the bill of lading to ensure smooth pick-up.
     Meanwhile, trade terms (such as FOB, CIF, EXW, etc.) will be confirmed with you at the time of quotation.

  • Q: How do you arrange cargo transportation?

    Our factory is only 40 kilometers away from Ningbo Port. Relying on this important global hub port, we mainly export by sea, which features strong cost advantages, stable shipping schedules and convenient operation.
    For regular orders, we usually ship by FCL (Full Container Load) or LCL (Less Container Load), and offer trade terms such as FOB Ningbo, CIF for your selection. If you have special requirements (such as air freight, railway transportation, multimodal transport, etc.), we can also negotiate and formulate the most suitable transportation plan according to order quantity, time requirements and destination port conditions to ensure safe and efficient delivery of goods.